FAQ

SIZING & FIT

How do I find my correct size at AEOY?

Easy! Every style has a detailed size guide on its product page, just measure your bust, waist and hips and match the chart. Between sizes? Size up for relaxed, down for fitted.

Are AEOY outfit sets true to size?

Yes, they are! Our dresses, co-ord sets and shirts follow a consistent, true-to-size fit from XS to 2XL, with fit notes on every product page so you order with confidence.

Do you offer plus-size and size-inclusive western wear?

Absolutely! Size inclusivity is built into our design, flattering cuts and easy silhouettes across maxis, co-ord sets and shirts, available in the full XS–2XL in selected styles.

FABRIC, QUALITY & CARE

What fabrics are AEOY outfits made from?

AEOY garments are made using premium cotton, linen blends, viscose, rayon and other breathable fabrics depending on the style.

How do I care for my AEOY outfit?

Simple! A gentle cold hand-wash or delicate machine cycle inside-out, mild detergent, no bleach, dry in shade. Your garment label has the exact care notes.

ORDERS, PAYMENT & OFFERS

What payment methods do you accept?

We accept UPI, Visa, Mastercard, RuPay, debit cards, credit cards, net banking, digital wallets, and Cash on Delivery (available on eligible pin codes).

How do I apply a discount code?

Quick and easy — enter your code (like WELCOME5) in the discount box at checkout and your saving applies instantly before payment.

Can I modify or cancel my order?

Yes! Please reach out to our team as soon as possible via WhatsApp, Instagram DM with your order number. If your order hasn't been dispatched yet, our team will do their best to modify or cancel it and will get in touch with you.

Is there a discount for paying online?

Yes! Enjoy 5% off every prepaid order, plus free shipping above the value shown at checkout. New here? Use WELCOME5 for 5% off your first order.

SHIPPING & DELIVERY

How long will my order take to arrive?

Orders are dispatched as per the timeline mentioned on each product page. Once shipped, delivery usually takes 3–5 business days for metro cities and 5–8 business days for other locations. You'll receive a tracking link once your order is dispatched.

How do I track my order?


Once your order is dispatched, you'll receive a live tracking link via WhatsApp, email, and logged-in customers can track anytime from their account.

Do you offer Cash on Delivery and worldwide shipping?

Yes to both! COD is available across most Indian pin codes, and we ship worldwide, with international rates shown at checkout.

Do you offer free shipping?

Yes. Free shipping is available on eligible orders. The minimum cart value is displayed during checkout.

Can I change my delivery address after placing an order?

Yes! As long as your order hasn't been dispatched, contact us as soon as possible via WhatsApp, Instagram DM with your order number, and we'll do our best to update your delivery address.

RETURN & EXCHANGE

What is AEOY's return and exchange policy?

Yes, AEOY offers a flexible and hassle-free exchange experience! If your size isn't quite right, request an exchange within 48 HOURS  of delivery on unworn items with tags intact. And in the rare case of a damaged item, share an unboxing video within 24 hours and we'll arrange a replacement right away.

I received a damaged or wrong item — what do I do?

We've got you! Just email a clear unboxing video within 24 hours of delivery to support@aeoyofficial.com with your order number, and we'll sort a replacement quickly.

Can I exchange for a different size?

Yes! You can request a size exchange within the eligible exchange period, provided the item is unworn, unwashed, and has all original tags attached.

Can I exchange for another product?

Yes, you can exchange your item for another product of equal or higher value (by paying the price difference), subject to availability.

Is return shipping free?

Reverse pickup for eligible exchanges is available for a ₹250 processing fee. For damaged or defective items, our team will guide you through the return process after verification.

PRODUCT & STYLING

What are the trending western outfits for women in 2026?

In 2026, popular western wear trends include maxi dresses, midi dresses, co-ord sets, printed dresses, linen outfits, oversized shirts, and vacation wear.

What should I wear for a brunch, vacation, office or party?

We've curated it for you! Co-ords and sundresses for brunch, printed maxis for vacations, tailored sets for the office and statement dresses for parties — shop straight by occasion.

Will a sold-out style be restocked?

Often, yes! Tap "notify me" on the product page or follow @aeoy.official on Instagram, where we announce restocks and fresh drops first.

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